Business Profile Information

Step 1: Access Command Center Settings

• Log in to your Command Center account.
• Locate and click on the settings icon.

Step 2: Navigate to Business Profile Settings

• Clicking the settings icon will take you to the Business Profile Settings page.

Step 3: Fill in General Information

• In the General Information section, make sure all fields are filled in correctly.
• Ensure that your business type (e.g., LLC) and industry are selected from the provided options.

Step 4: Include Business Physical Address

• Move to the Business Physical Address section and verify that all details are accurate.

Step 5: Input Business Information

• In the Business Information box, enter your business's relevant information.
• This section may not be pre-filled, so ensure it's complete.

Step 6: Authorized Representative (If Applicable)

• If you are the authorized representative, enter your information.
• If someone else is the authorized representative, input their details.

Step 7: Specify Business Region

• Select "USA" as the business region of operation.

Step 8: Enter EIN or Equivalent

• In the provided field, enter your Employer Identification Number (EIN) or its equivalent.

Step 9: Explore Additional Settings (Optional)

• You can explore and customize other settings like voicemail preferences, deduplication options, and missed call text back as needed.
• Note that these settings are not as crucial as the Business Profile Information.

Step 10: Validate Phone Numbers (Optional)

• If you want to ensure the accuracy of phone numbers, be aware that validation may incur a cost.
• Decide if you want this feature activated.

Step 11: Enable Missed Call Text Back (Recommended)

• Ensure that the "Enable missed call text back" feature is turned on.
• This automatically sends a text message in response to missed calls.

Step 12: Test the Setup

• To confirm that everything is functioning correctly, send a test text message to your phone.

Step 13: Conclusion

• You have successfully set up your Business Profile Information in the Command Center.
• Ensure all details are accurate, as they play a crucial role in your system's functionality.

This step-by-step guide should help your clients easily navigate the process of setting up their Business Profile Information in the Command Center.