Getting Started with Command Center™ - Launchpad Quick Start Guide

Created by Garrett Fankhauser, Modified on Sun, 28 Jan at 8:45 PM by Garrett Fankhauser



The following guide will help you get started with setting up your Command Center™ as quickly and easily as possible. Follow everything step by step and watch the video for a visual walkthrough of setting up the platform. From here on out the Command Center™ will mostly be referred to as 'CC'.

 

Step 1 - Logging In:

When your CC platform is initially set up, you will receive an email with your login information and password. MAKE SURE TO SAVE THIS INFO!

To log into the CC platform, visit command.fflfunnels.com and enter the login credentials from your email. Please bookmark this page as you will need to visit this page to log into your CC portal.

You will generally need a 2FA authorization code to log into your CC account to ensure security. This can either be emailed to you or sent to your phone. I prefer the phone as it's a much quicker process.

Once you've logged into the CC, you will generally see the main dashboard as your home screen.

 

Step 2 - Launchpad:

Think of the Launchpad as a 'quick start guide' area. There are some apps and tools in here that you'll want to get set up right away.

*Note - If you don't have a Google Business Profile set up for your business yet, this step will not work. You must already have a Google Business Profile to use this step.

  1. Download and connect the mobile app: To do this, visit the app store on your Android or IOS device, then search and install the 'Lead Connector' app on your phone. You can then log into the app using your same login credentials for the CC.

  2. Complete Google My Business Connection: To do this, click the green 'Connect' button next to this task. You will then be redirected to your Google login.

    You will need to be logged into the admin account for your Google Business Profile to be connected. Once you've selected the proper admin account, allow full access to the 'Lead Connector' app to manage your Google Profile by clicking 'Allow'.

    When the dropdown menu appears, select the page that represents the business that you're looking to connect, and select the analytics account that's also connected to that page. Then click 'Done' to wrap this step up.

  3. Connect FB Page: To do this, click the green 'Connect' button next to this task. Click through the prompt that suggests turning on all permissions for FB connections until you see the dropdown menu appear.

    In the dropdown menu, select the FB business page you're looking to connect, then click 'Done'.

  4.  Connecting Webchat WidgetIf you're having your website built by us, this process will be completed for you during your build. If you're not having us build your website and are looking to have the webchat widget installed, please contact us for more info on how to connect this. It can be a very simple or very tedious process and really depends on what your setup is.

    At a later time, we might have a training guide dedicated to the installation of the webchat widget. Until then please contact us for this step if not currently working w/ us on a build.

  5. Connect Stripe Account: Generally, this step can be skipped as Stripe is not a 2A-friendly payment processor. You won't need to use Stripe to use the CC.

  6. Set up Yext: Yext setup is completely voluntary on your part and is an additional $100/month. This SEO tool is VERY powerful and highly recommended to help you show up in more places online, build better brand authority, and have a more consistent reach across the web to get more traffic and sales to your website. This is the easiest SEO tool you can possibly use and is a set-forget system that delivers excellent real results.

    If you're interested in signing up w/ Yext through the CC, simply click the green 'Connect' button next to the Yext task, then click the green 'Activate Yext Listings' button, lastly enter your billing information, and click 'Confirm'.

  7. Add Team Members: The last section of the Launchpad is where you can add the rest of your team so that they can have their own CC accounts.

    To do this, simply click the green 'Add' button, then type in your team member's email/s (press enter after each team member's email is input), and lastly click the green 'Invite' button.


    That's it! You're finished w/ the Launchpad quick start guide.

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